Hidden Paradise

Terms & Conditions

Effective Date: 25/2/2025

Welcome to Dive Salalah! These Terms and Conditions (“Terms”) govern your use of divesalalah.com and our diving services. By accessing our website and making a booking, you agree to abide by these Terms.

1. General Information

  • Dive Salalah provides diving tours, training, and equipment rentals in Oman.
  • These Terms apply to all website visitors, customers, and service users.
  • We reserve the right to update these Terms at any time.

2. Booking and Payments

  • All bookings must be made through divesalalah.com or via our official contact channels.
  • Full payment or a deposit may be required at the time of booking.
  • Payments can be made via STRIPE & PAYPAL.
  • Your booking is confirmed only after you receive a confirmation email from us.

3. Cancellation and Refund Policy

  • Customer Cancellations:
    • Cancellations made 3 days before the dive will receive a full refund.
    • Cancellations made within 2 days of the dive are non-refundable.
  • Weather or Operational Cancellations:
    • If we cancel due to weather conditions or unforeseen circumstances, you will receive a full refund or reschedule option.
  • No-shows are not eligible for a refund.

4. Health, Safety, and Liability

  • Customers must be in good health and disclose any medical conditions that may affect diving safety.
  • A valid diving certification may be required for certain dives.
  • All divers must follow the instructions of our dive professionals.
  • Liability Waiver: By participating in our diving activities, you acknowledge the risks involved and agree that Dive Salalah is not responsible for injuries, accidents, or lost property.

5. Website Use

  • You may not use our website for illegal activities, hacking, or data mining.
  • Any misuse of our website may result in access restrictions.

6. Intellectual Property

  • All content on divesalalah.com, including images, text, and logos, is our property.
  • You may not copy, distribute, or use our content without written permission.

7. Privacy Policy

  • Your personal information is collected and processed in accordance with our Privacy Policy.

8. Governing Law

These Terms are governed by the laws of Oman. Any disputes will be resolved in the jurisdiction of Omani courts.

8. Contact Us

For questions about this policy, contact us at:
📧 Email: info@divesalalah.com
📍 Address: Mirbat, El Hosn st, next to Roshan Resort